Delivery Policy
Effective Date: January 16, 2025

At HubloElegance, we are committed to ensuring a fast and reliable delivery experience for all our customers. This Delivery Policy outlines the terms and conditions regarding shipping, delivery times, and shipping charges for orders placed through our website.

1. Shipping Methods and Delivery Time
We offer a variety of shipping options to meet your needs, and estimated delivery times will depend on the shipping method you choose and your location. Standard processing time for orders is 1-2 business days. Once an order has been processed, delivery times are as follows:

  • Standard Shipping: Typically 5-7 business days (Domestic).
  • Expedited Shipping: Typically 2-3 business days (Domestic).
  • International Shipping: Typically 7-14 business days, depending on the destination.

Delivery times may vary due to factors such as weather conditions, holidays, and carrier delays.

2. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the destination. For domestic orders, we offer free standard shipping for orders over a certain amount (please check the website for current free shipping eligibility). Expedited and international shipping may incur additional fees.

3. Order Processing
Once your order is placed, we will process and ship it within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped. If there is a delay in processing your order, we will notify you via email as soon as possible.

4. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information to monitor your package’s progress. You can track your order through the carrier’s website using the tracking number provided.

5. Shipping Restrictions
Currently, we only ship to valid addresses within the United States and select international locations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please note that international shipments may experience delays due to customs processing.

6. Undeliverable Packages
If your package is undeliverable due to an incorrect address or failure to pick up from the carrier, it may be returned to us. If this happens, you will be contacted to arrange for a re-shipment. Additional shipping fees may apply.

7. Lost or Damaged Packages
HubloElegance is not responsible for any lost, stolen, or damaged packages once they have been handed over to the carrier. However, if you encounter an issue with the delivery, please contact us immediately at contact@hublotelegance.com or call us at (630) 876-9251, and we will work with the carrier to resolve the issue.

8. Change of Address
Please ensure that your shipping address is accurate at the time of purchase. If you need to change the shipping address after placing the order, please contact us immediately. Once your order has been shipped, we cannot change the delivery address.

9. International Shipping
For international orders, please be aware that shipping costs and delivery times may vary by country. Additionally, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer. Please check with your local customs office for details before placing an order.

10. Customer Support
If you have any questions or concerns regarding the delivery of your order, please feel free to reach out to our customer support team. We are here to help: